You may be receiving an error regarding not being able to purchase a permit.  Please double check and make sure you have entered your vehicle information onto your account.  The software needs to attach your virtual permit to a vehicle.  If a vehicle is not listed on the account, you will receive a runtime error.  If you have a vehicle on your account and are still receiving an error, please call our office at 724-357-8748 or email us at parking-services@iup.edu Thank you!